Mountain View Tech

SMS / Text Messaging Terms of Service

Effective Date: April 1, 2026

By opting in to receive text messages from Mountain View Tech (“we,” “us,” or “our”), you agree to the following SMS/Text Messaging Terms of Service.

  1. Program Description

Mountain View Tech uses text messaging to communicate with clients regarding:

  • IT support requests
  • Service updates
  • Appointment confirmations
  • Issue resolution and customer service communications

Messages are service‑related and conversational in nature, not automated marketing blasts.

  1. Opt‑In Consent

By providing your mobile phone number and initiating or authorizing text communication with us, you consent to receive text messages from Mountain View Tech related to your services.

Consent is not a condition of purchase.

  1. Message Frequency

Message frequency varies based on service needs and client interaction.

  1. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Mountain View Tech is not responsible for carrier charges.

  1. Opt‑Out Instructions

You may opt out of receiving text messages at any time by replying:

  • STOP – You will no longer receive text messages
  • HELP – You will receive contact information for assistance
  1. Supported Carriers

Text messages are supported by most major U.S. carriers; however, Mountain View Tech is not responsible for delayed or undelivered messages due to carrier issues.

  1. User Responsibilities

You agree to:

  • Provide a valid mobile phone number
  • Notify us if your number changes
  • Not use text messaging to transmit confidential, illegal, or harmful content
  1. Limitation of Liability

Text messaging is provided “as is.” Mountain View Tech is not liable for any errors, delays, or failures in message delivery or for any losses resulting from reliance on text communications.

  1. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Continued use of text messaging after changes constitutes acceptance of the revised terms.

  1. Contact Information

For questions or support regarding text messaging:

Mountain View Tech
Phone: 509-239-1301
Email: support@mtnviewtech.com
Website: www.mtnviewtech.com